Hotel Granduca

Housekeeping Houseman

Job Locations US-TX-Houston
# of Openings
1
Category
Rooms - Housekeeping

Overview

 

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels Hospitality group. A leader in luxury hotels, Granduca Houston has the honor of being a member of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a private Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees . Relax with friends and enjoy the live music in Giorgio's Bar or experience the delectable cuisine in Ristorante Cavour, one of Houston's most renowned fine dining Italian restaurants.

 

The Language of Luxury, Service and Serenity

 

The full-time Housekeeping Houseman will assist the housekeepers in maintaining a clean, warm and inviting guest room and public space that exceeds our guests' expectations.

To accomplish this job successfully, an individual must be able to satisfactorily perform, with or without reasonable accommodations, each essential job function. Reasonable accommodations may be made to enable qualified individuals with disabilities to successfully perform the essential functions of the job.

Responsibilities

 

Assist the Room Attendants to ensure guest rooms reflect LHW and hotel Granduca standards
Adhere to the proper handling of of cleaning agents, chemicals and machinery
Strip beds, remove trash, deliver clean linen to storage and rooms and dirty linen to bins

Sort dirty linen and ensure bins are ready for laundry pickup

Spray and sanitize guest rooms and public areas 
Ensure linen, supplies and amenities are neatly stocked in closets

Assist housekeepers with cleaning and vacuuming rooms and guest hallways

Follow the proper procedures when entering guestrooms
Deliver personal care items and linen to guest rooms upon request
Shampoo carpets, mop/vacuum public areas, hallways and restrooms, assist with deep cleaning
Communicate concerns, issues or special requests to supervisor 
Demonstrate respect and professionalism towards guests, coworkers and vendors
Adhere to safety and sanitation regulations and adhere to all procedures and policies

Adhere to department SOP's and be ready to assist in all areas of housekeeping
Adhere to the handboook policies and Standards of Appearance
Maintain assigned keys in a safe and secure manner
Practice the hotel Core Values and 3 Steps of Service
Respect guest privacy and ensure confidentiality of guest information
Perform other duties as assigned

Qualifications

 

Minimum high school diploma or equivalent
At least 2 years' houseman experience in a full-service luxury hotel 

Excellent work ethics and and detail- oriented
Must be able to communicate effectively with guests and co-workers

Ability to stand and walk for long periods, use both hands, reach, bend, kneel, crouch, bend, stand, reach, sit, walk

Ability to speak, touch, hear, smell, hear, see

Ability to push, pull, carry up to at least 100 lbs
Must be dependable and able to work with minimum supervision
Ability to speak and understand English and follow verbal and written instructions
Bilingual -English/Spanish - preferred

Knowledge of floor and carpet care, use of shampooers and vacuums
Ability to manage time effectively, prioritize and multi-task
Must be able to complete jobs within the required timeline
Must be able to work assigned schedule - AM, PM, weekends, holidays and occasional overnight shifts

 

Hotel Granduca is an equal opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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