Hotel Granduca

  • Accounting Clerk

    Job Locations US-TX-Houston
    # of Openings
    1
    Category
    Administrative & General - Accounting
  • Overview

    Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston and Granduca Austin are the only hotels in Texas that have the honor of being a member of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a private Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees . Relax with friends and enjoy the live music in our exotic Bar Malatesta or experience the delectable cuisine in Ristorante Cavour, one of Houston's most renowned fine dining restaurants.

     

    The Language of Luxury, Service and Serenity

     

    The Accounting Clerk will record, analyze, and process information using computers with business processing software. This position will identify issues and escalate appropriately while following all company policies and procedures, maintaining confidentiality of proprietary information and protecting company assets. 

     

     To accomplish this job successfully, an individual must be able to satisfactorily perform, with or without reasonable accommodations, each essential job function.  Reasonable accommodations may be made to enable qualified individuals with disabilities to successfully perform the essential functions of the job.

     

     

    Responsibilities

    • Prepare, execute and follow up on all invoices and billing inquiries within the required timeline
    • Monitor and respond to inbound customer, client and location communications
    • Perform area administrative duties, such as filing, faxing, scanning, and journal entry processing, as required
    • Identify issues and escalate to the appropriate authority and/or department
    • Code documents according to company policies and procedures
    • Perform and communicate information processing requests from clients 
    • Check figures, postings, and documents for correct data entry and mathematical accuracy 
    • Record, analyze, and store information using computers with business processing software
    • Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets
    • Use clear and professional language and tone on the phone and in person
    • Answer telephones using appropriate etiquette
    • Practice the Hotel Values and 3 Steps of Service
    • Develop and maintain positive working relationships with departments and support team to reach common goals
    • Listen and respond appropriately to the guests' billing concerns and inquiries
    • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity and cost-savings 
    • Act as point of contact for Collections Agencies and other affiliations
    • Reconcile all accounts, postings, missing items, adjustments and delinquencies on a daily basis
    • Maintain an accurate, organized and confidential filing system, electronically and hard copies
    • Work with Catering department and DOF to ensure applications and credit checks are complete and ready for approval
    • Ensure all aspects of A/P and A/R are completed with accuracy and in a timely manner
    • Attend all required meetings including Credit, Resumes, department - monthly and daily
    • Assist with data processing including timely data entry of PTO and adjustments
    • Ensure compliance of all applicable laws and regulations
    • Perform other duties as assigned

    Qualifications

    • Minimum High School Diploma
    • Related College coursework preferred
    • At least 3 years' related experience in an upscale full service hotel
    • Proficiency with Microsoft - Work, Power Point, Excel
    • Excellent communication skills, written and verbal and ability to understand specific instructions
    • Excellent organizational, time management skills and ability to multi-task
    • Detailed oriented with focus on neatness and accuracy
    • Basic mathematical skills - Arithmetic and Algebra
    • Excellent email and telephone etiquette and interpersonal skills
    • Experience with ADP an asset
    • Ability to meet required deadlines 
    • Maintain a professional and courteous demeanor and presence
    • Ability to work assigned shifts as required

    Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, disability, veteran status and other legally protected characteristics.

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