Hotel Granduca

  • Housekeeper

    Job Locations US-TX-Houston
    # of Openings
    Rooms - Housekeeping
  • Overview

    Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston is the only hotel in Houston that has the honor of being a part of the Leading Hotels of the World.  Located in the heart of Uptown/Galleria area, our unique hotel is reminiscent of a private Italian villa, consisting of 122 spacious rooms and luxury suites, a well equipped fitness center and an outdoor pool. Relax with friends and enjoy the live music in our exotic Bar Malatesta or experience the delectable cuisine in Ristorante Cavour, one of Houston's most renowned fine dining restaurants.


    The Language of Luxury, Service and Serenity


    The Room Attendant will provide warm, inviting and clean guest rooms and public space by ensuring exceptional service according to Hotel Granduca and LHW standards.  The Room Attendant will create a memorable experience while promptly responding to guests' requests in a pleasant and professional manner.


    To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job. 




    • Clean guests' rooms, suites, bathrooms and public space to exceed LHW and hotel standards
    • Maintain a cordial and professional demeanor towards internal and external guests
    • Respect guests' need for privacy and maintain confidentiality of guest information
    • Promptly deliver all Lost & Found items to Loss Prevention
    • Provide exceptional service while maintaining a cordial and professional demeanor
    • Report maintenance and other issues to department manager and supervisor
    • Follow the proper procedures when entering and cleaning an occupied or vacant room
    • Maintain an adequate inventory of linens and sundry items
    • Dust, mop, vacuum, strip and replace linen and sanitize all areas of rooms, furniture and floors 
    • Empty ash trays and remove trash
    • Promptly respond to guest issues related to room cleanliness and supplies
    • Practice proper handling of chemicals according to OSHA regulations
    • Maintain knowledge of hotel and area, services and amenities
    • Adhere to OSHA regulations and hotel policies
    • Learn and practice the hotel's Daily Core Values and 3 Steps of Service
    • Attend scheduld meetings and training as required
    • Update status of rooms to supervisor and record as required
    • Ensure cart is adequately stocked and maintained in a neat and tidy manner
    • Provide assistance to the team as required
    • Perform other duties as assigned


    • Minimum high school diploma or equivalent 
    • At least 1 year experience as a Housekeeper in a luxury or full-service hotel
    • Must possess excellent organizational skills and demonstrate pride in work
    • Attention to detail and ability to multi-task
    • Must possess good command of English, verbal and written
    • Bilingual  - English and Spanish - preferred
    • Must be able to understand verbal and written instructions and requests and communicate with guests
    • Ability to pull, push or carry at least 50 lbs
    •  Must be able to stand and walk for long periods, bend, kneel, crouch, and use both hands, see, hear, smell, touch 
    • Ability to work scheduled shifts, including weekends and holidays 
    • Knowledge of proper chemical handling required
    • BloodBorne Pathogen and OSHA training required


    Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. 



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