Hotel Granduca

Banquet Server (On-Call)

US-TX-Houston
# of Openings
5
Category
Banquets - Server

Overview

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston is the only hotel in Houston that has the honor of being a part of the Leading Hotels of the World.  Located in the heart of Uptown/Galleria area, our unique hotel is reminiscent of a private Italian villa, consisting of 122 spacious rooms and luxury suites, a well equipped fitness center and an outdoor pool. Relax with friends and enjoy the live music in our exotic Bar Malatesta or experience the delectable cuisine in Ristorante Cavour, one of Houston's most renowned fine dining restaurants.

 

The Banquet Server (On-Call) will setup/serve food and beverages to guests according to established Hotel Granduca standards and in an engaging and hospitable manner.

 

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

Responsibilities

 

  • Maintain knowledge of all Banquet Event Order and function sheets
  • Responsible for proper and efficient banquet room and banquet area set up, to include preparation of tables, action stations, buffets, and entertainment areas
  • Efficiently breakdown and clean-up of banquet room and banquet area set up space
  • Knowledge of all menu, both food and beverage (to include common food and beverage allergies), and function space and food and beverage stations
  • Responsible for providing bar, wine and cocktail service within TABC guidelines and in according with Granduca’s Alcoholic Beverage Service Policy
  • Must have knowledge of all types of service offered
  • Responsible for communicating any needs of other departments to banquet manager/captain or appropriate personnel, such as culinary team, sales managers, or housekeeping
  • Maintain overall presentation of all areas including cleanliness, physical condition, and appropriate stocking of all condiments, buffets, utensils, and service items.
  • Secure all equipment and maintain security of all items needed for function usage
  • Operate Point of Sale system with accuracy and efficiency when needed
  • Maintain guest confidentiality
  • Maintain a professional and cordial demeanor and ensure presentation and attire reflects Hotel Granduca standards
  • Practice the Daily Core Values and 3 Steps of Service
  • Participate and assist in controlling the loss and waste of food and beverage product and following F&B guidelines with regard to staff food and beverage consumption
  • Responsible for knowledge of Hotel Granduca’s facilities and amenities to assist guests with directions and questions
  • Maintain a professional, neat and organized appearance according to Hotel Granduca standards
  • Demonstrate passion about providing warm, engaging and personalized service
  • Perform other dutes as assigned

Qualifications

  • At least 1 year banquet server experience in a full service hotel or upscale environment required
  • Minimum high school diploma or equivalent
  • Must possess clear, concise written and verbal communication skills and be able to communicate professionally and effectively with guests, fellow associates, and vendors
  • Current TABC Seller Certification
  • Current Food Handler's certificate required
  • Ability to follow instructions and multi-task 
  • Ability to remain calm and demonstrate a cordial and professional demeanor at all times
  • Must be able to work flexible schedules including evenings, weekends and holidays
  • Must be available to work as required, sometimes on short notice

Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. 

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